Event IDs 1000, 108, and 102 When Share Path Is Located on a Windows NT 4.0 File Server

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This article was previously published under Q323304

SYMPTOMS
When Group Policy is configured to assign a software installation package to client computers, the administrator must specify a share path that hosts the software installation files.

 

If the specified share is located on a Microsoft Windows NT 4.0 file server, the software installation policy may not be successfully applied, and the following errors may be logged on the client computers for which installation was assigned:

 

Source: UserEnv
Event ID 1000
The Group Policy client-side extension Application Management was passed flags (1) and returned a failure status code of (1612).

Source: Application Management

Event ID 108
Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was The installation source for this product is not available. Verify that the source exists and that you can access it.

Source: Application Management

Event ID 102
The install of application "{Package Name}" from policy "{Policy Name}" failed. The error was The installation source for this product is not available. Verify that the source exists and that you can access it.

CAUSE
When programs are assigned to a computer, the computer tries to access the software installation share by using the credentials of the computer account.

 

Microsoft Windows XP-based and Windows Server-based computers require Kerberos authentication.

 

Windows NT 4.0 is not Kerberos-aware and can provide only NTLM authentication.

 

Therefore, authentication is unsuccessful.

RESOLUTION
To resolve this issue, host software installation shares on Windows 2000 Server-based or Windows Server 2003-based computers.

STATUS
This behavior is by design.

The information in this article applies to:
Microsoft Windows Server 2003, Standard Edition
Microsoft Windows Server 2003, Enterprise Edition
Microsoft Windows 2000 Advanced Server

Last Reviewed: 6/6/2003 (4.0) 
Keywords: kbprb KB323304