Roaming profiles are not saved when a user logs off a Microsoft Windows 2000-based computer or a Microsoft Windows XP-based computer.

 

The following error message is logged in the application event log:
Source: Userenv
Type: Error
Category: None
Event: 1000

 

Description: Windows cannot unload your registry file. If you have a roaming profile, your settings are not replicated. Contact your administrator. DETAIL - Access is denied. Build number ((2195)).

 

CAUSE
This problem may occur if the user logon script uses Windows Management Instrumentation (WMI) to enumerate a registry key.

 

For example, this problem may occur if the user uses a Microsoft Visual Basic logon script that calls the EnumKey function and the EnumValues function to read values in the registry. The Winmgmt.exe process may not release a handle on a registry key. When the user logs off, Windows cannot unload the registry hive.

 

Resolution : Deploy Windows XP SP2 to resolve this problem.

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